Free shipping on all US orders! SHOP NOW

  • Subscribe & Save
  • Our Products
  • Orders
  • Returns & Exchanges
  • Shipping & Billing
  • Other

HOW DOES SUBSCRIBE & SAVE WORK?

Subscriptions on cruise control

Simply subscribe to your favorite products, choose how regularly you would like to receive them and that’s it. We look after everything else.

Flexible delivery dates

Effortlessly manage what you receive, when it arrives and the way you pay. Login to your dedicated portal from any device and easily update your settings.

Real-time notifications

We alert you before each delivery or if there are any problems with your account, making it easy for you to keep track of your subscriptions.

Safe and Secure

Security is our top priority. Payments powered by ReCharge are processed in a secure PCI-compliant environment to the highest industry standards.

HOW DO I CHANGE, CANCEL OR MANAGE MY SUBSCRIPTION?

Logging In to My Account

To manage your subscription, log in at woomoreplay.com/account/ and click the Manage Subscription button.

Cancelling a Subscription

In order to cancel your subscription, you will first need to log in to your account. Click the Subscriptions tab, then next to each of the products you are subscribed to is a Cancel button. You would use this if you would like to no longer receive this subscription product.

Updating Billing Information

In the Billing Information tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if something has changed for the card holder's place of residence or the email address on file.

Skipping a Delivery

Once logged in, click on Delivery Schedule on the left to see all upcoming deliveries for your subscriptions. To skip a delivery you can click Skip to the right of each one.

Update Shipping Address

Once logged in, click on Subscriptions and click Edit to the right of the address. This only affects the shipping/delivery address, this does not update billing information related to the method of payment.You will be taken to a page where you can modify any of the fields pictured below.

Adding a Product to the Subscription

Once logged in, select the Subscriptions tab, then click Add Product. This will open a pop-up where you can search, view, and select additional products to add to your upcoming deliveries. You may also choose the frequency and first shipment date.

Swapping a Product

Product swap can be disabled or enabled for your customers via Settings under Customer Portal. Once logged in, select the Subscriptions tab to view the current subscription products. On the far right, you can select Swap and select the replacement product.

Need Help?

Contact us at dm@woomoreplay.com for more information, and we'd be happy to help!

 

DOES WOO USE NATURAL INGREDIENTS?

Our coconut love oil is full of all-natural, organic ingredients.

ARE YOUR PRODUCTS GLUTEN-FREE?

Our love oil fits your gluten-free diet. So feel free to eat some, lick some, and rub some all over. However, if you do have allergies, it’s never a bad idea to review our ingredient list with your healthcare provider prior to purchasing.

DO YOUR PRODUCTS CONTAIN SILICONES, SULFATES, PARABENS, PHTHALATES, ETC.?

We like our sex like we like our relationships - non-toxic - which is why we don’t contain any harmful chemicals or fake product fillers. You won’t find any silicones, parabens, sulfates, phthalates, or any other dirty stuff! (Dirty thoughts excluded)

ARE YOUR PRODUCTS CRUELTY-FREE?

Absolutely! We’re all for rough play, but we would never test on animals – excluding those who are animals in bed 😏

ARE WOO PRODUCTS EDIBLE?

Our Love Oil is all-natural and totally edible. In fact, it taste so good, that he’ll want to go there.

ARE YOUR PRODUCTS SAFE FOR BOTH MEN & WOMEN?

We don’t discriminate – Our product is safe for both men and women.

CAN I USE WOO WHEN I'M PREGNANT?

Hey there sexy mama! Before you use our product, we recommend consulting with your doctor first. Better to be safe before getting (f)risky 😏

IS WOO SAFE TO USE IF I'M TRYING TO CONCEIVE?

There’s nothing we love more than some good ‘ol fashioned baby making! But we recommend consulting with your doctor first.

HOW MUCH WOO SHOULD I USE?

Use as much as you like. However, we do recommend you start small, then increasing or decreasing once you’ve hit your groove.

CAN I USE WOO WITH A CONDOM?

Because our product is an all-natural oil-based lubricant, latex condoms are not compatible with oils and contact can increase the risk of breakage.

CAN I USE WOO WITH TOYS?

Some people shy away from using toys in the bedroom – that’s not us. The more the merrier! After all, we aim to please. Whatever helps to keep you wet and him hard.

WHAT IS THE SHELF LIFE OF WOO PRODUCTS?

Our coconut love oil has a shelf life of 2 years as long as it hasn’t been opened. Just make sure to store it at room temperature.

HOW DO I STORE WOO?

Store it at room temperature so it’s always ready to go. Because of the natural properties of the coconut oil, it may harden a bit if it gets too cold. But it can be warmed up just as easily – just massage it lightly with your hand.

WILL WOO PRODUCTS MELT OR SOLIDIFY?

If you heat it up, it may melt or liquefy. Keep woo stored at room temperature so it’s ready when you are.

WHERE ARE YOUR PRODUCTS MADE?

Our products are made with lots of love in the USA, using all-natural organic ingredients – so you can get dirty without getting dirty.

DOES WOO CONTAIN SPERMICIDES OR NONOXYNOL 9?

We believe that less is more. Woo is made with four all-natural, organic ingredients: beeswax, coconut oil, stevia, and vanilla.

DO YOU OFFER SAMPLES OF YOUR PRODUCTS?

Sorry, we don’t kiss and tell. Although you can’t sample Woo, you can find out if it's a good match by heading on over to the ingredients page to learn more about what woo is all about!

HOW CAN I CHECK THE STATUS OF MY ORDER?

Simply can’t wait for Woo to be on you? To check the status of your order, just check the tracking information provided in your confirmation email.

WHAT IS YOUR REFUND & RETURNS POLICY?

Is something wrong with your order? If you wish to return your purchase, please email dm@woomoreplay.com. We’ll send you a shipping label and gladly refund your order.

SHIPPING TIMES & COSTS?

Excited to get Woo in bed? Your order should arrive within 2-7 business days. But if you just can’t keep your pants on, you can refer to the tracking information sent in your confirmation email to find out exactly when you can expect Woo to arrive.

HOW CAN I PAY?

We accept all major credits, PayPal, and Apple Pay. Whatever it takes to get Woo on you in the fastest, easiest way possible ;)

CAN I SEND WOO TO A FRIEND?

There's plenty of Woo to go around - so feel free to send a bottle to all your friends.

DOES WOO COME IN A DISCREET BOX?

Your secret's safe with us - All shipped packages are discreet.

WHERE DOES WOO SHIP TO?

WOO is currently shipping Worldwide

HOW SOON AFTER I PLACE AN ORDER WILL MY PRODUCT BE SHIPPED?

Please allow 1-2 business days for your order to be processed.

WHEN WILL MY CREDIT CARD BE CHARGED?

Your credit card will be charged after your order has been processed.

I'M MEDIA AND I'D LIKE TO SPEAK TO YOUR PR TEAM

Oh hey there ;) We love the paparazzi. For all PR enquiries or to request a media kit, please contact pr@woomoreplay.com

HOW DO I WORK FOR WOO?

Want to work with Woo? We don’t blame you. Sign up for our newsletter on the homepage and follow us on social media and be the first to know when we’re hiring!

  • Our Products
  • Orders
  • Returns & Exchanges
  • Shipping & Billing
  • Subscribe & Save
  • Other

DOES WOO USE NATURAL INGREDIENTS?

Our coconut love oil is full of all-natural, organic ingredients.

ARE YOUR PRODUCTS GLUTEN-FREE?

Our love oil fits your gluten-free diet. So feel free to eat some, lick some, and rub some all over. However, if you do have allergies, it’s never a bad idea to review our ingredient list with your healthcare provider prior to purchasing.

DO YOUR PRODUCTS CONTAIN SILICONES, SULFATES, PARABENS, PHTHALATES, ETC.?

We like our sex like we like our relationships - non-toxic - which is why we don’t contain any harmful chemicals or fake product fillers. You won’t find any silicones, parabens, sulfates, phthalates, or any other dirty stuff! (Dirty thoughts excluded)

ARE YOUR PRODUCTS CRUELTY-FREE?

Absolutely! We’re all for rough play, but we would never test on animals – excluding those who are animals in bed 😏

ARE WOO PRODUCTS EDIBLE?

Our Love Oil is all-natural and totally edible. In fact, it taste so good, that he’ll want to go there.

ARE YOUR PRODUCTS SAFE FOR BOTH MEN & WOMEN?

We don’t discriminate – Our product is safe for both men and women.

CAN I USE WOO WHEN I'M PREGNANT?

Hey there sexy mama! Before you use our product, we recommend consulting with your doctor first. Better to be safe before getting (f)risky 😏

IS WOO SAFE TO USE IF I'M TRYING TO CONCEIVE?

There’s nothing we love more than some good ‘ol fashioned baby making! But we recommend consulting with your doctor first.

HOW MUCH WOO SHOULD I USE?

Use as much as you like. However, we do recommend you start small, then increasing or decreasing once you’ve hit your groove.

CAN I USE WOO WITH A CONDOM?

Because our product is an all-natural oil-based lubricant, latex condoms are not compatible with oils and contact can increase the risk of breakage.

CAN I USE WOO WITH TOYS?

Some people shy away from using toys in the bedroom – that’s not us. The more the merrier! After all, we aim to please. Whatever helps to keep you wet and him hard.

WHAT IS THE SHELF LIFE OF WOO PRODUCTS?

Our coconut love oil has a shelf life of 2 years as long as it hasn’t been opened. Just make sure to store it at room temperature.

HOW DO I STORE WOO?

Store it at room temperature so it’s always ready to go. Because of the natural properties of the coconut oil, it may harden a bit if it gets too cold. But it can be warmed up just as easily – just massage it lightly with your hand.

WILL WOO PRODUCTS MELT OR SOLIDIFY?

If you heat it up, it may melt or liquefy. Keep woo stored at room temperature so it’s ready when you are.

WHERE ARE YOUR PRODUCTS MADE?

Our products are made with lots of love in the USA, using all-natural organic ingredients – so you can get dirty without getting dirty.

DOES WOO CONTAIN SPERMICIDES OR NONOXYNOL 9?

We believe that less is more. Woo is made with four all-natural, organic ingredients: beeswax, coconut oil, stevia, and vanilla.

DO YOU OFFER SAMPLES OF YOUR PRODUCTS?

Sorry, we don’t kiss and tell. Although you can’t sample Woo, you can find out if it's a good match by heading on over to the ingredients page to learn more about what woo is all about!

HOW CAN I CHECK THE STATUS OF MY ORDER?

Simply can’t wait for Woo to be on you? To check the status of your order, just check the tracking information provided in your confirmation email.

WHAT IS YOUR REFUND & RETURNS POLICY?

Is something wrong with your order? If you wish to return your purchase, please email dm@woomoreplay.com. We’ll send you a shipping label and gladly refund your order.

SHIPPING TIMES & COSTS?

Excited to get Woo in bed? Your order should arrive within 2-7 business days. But if you just can’t keep your pants on, you can refer to the tracking information sent in your confirmation email to find out exactly when you can expect Woo to arrive.

HOW CAN I PAY?

We accept all major credits, PayPal, and Apple Pay. Whatever it takes to get Woo on you in the fastest, easiest way possible ;)

CAN I SEND WOO TO A FRIEND?

There's plenty of Woo to go around - so feel free to send a bottle to all your friends.

DOES WOO COME IN A DISCREET BOX?

Your secret's safe with us - All shipped packages are discreet.

WHERE DOES WOO SHIP TO?

WOO is currently shipping Worldwide

HOW SOON AFTER I PLACE AN ORDER WILL MY PRODUCT BE SHIPPED?

Please allow 1-2 business days for your order to be processed.

WHEN WILL MY CREDIT CARD BE CHARGED?

Your credit card will be charged after your order has been processed.

HOW DOES SUBSCRIBE & SAVE WORK?

Subscriptions on cruise control

Simply subscribe to your favorite products, choose how regularly you would like to receive them and that’s it. We look after everything else.

Flexible delivery dates

Effortlessly manage what you receive, when it arrives and the way you pay. Login to your dedicated portal from any device and easily update your settings.

Real-time notifications

We alert you before each delivery or if there are any problems with your account, making it easy for you to keep track of your subscriptions.

Safe and Secure

Security is our top priority. Payments powered by ReCharge are processed in a secure PCI-compliant environment to the highest industry standards.

HOW DO I CHANGE, CANCEL OR MANAGE MY SUBSCRIPTION?

Logging In to My Account

To manage your subscription, log in at woomoreplay.com/account/ and click the Manage Subscription button.

Cancelling a Subscription

In order to cancel your subscription, you will first need to log in to your account. Click the Subscriptions tab, then next to each of the products you are subscribed to is a Cancel button. You would use this if you would like to no longer receive this subscription product.

Updating Billing Information

In the Billing Information tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if something has changed for the card holder's place of residence or the email address on file.

Skipping a Delivery

Once logged in, click on Delivery Schedule on the left to see all upcoming deliveries for your subscriptions. To skip a delivery you can click Skip to the right of each one.

Update Shipping Address

Once logged in, click on Subscriptions and click Edit to the right of the address. This only affects the shipping/delivery address, this does not update billing information related to the method of payment.You will be taken to a page where you can modify any of the fields pictured below.

Adding a Product to the Subscription

Once logged in, select the Subscriptions tab, then click Add Product. This will open a pop-up where you can search, view, and select additional products to add to your upcoming deliveries. You may also choose the frequency and first shipment date.

Swapping a Product

Product swap can be disabled or enabled for your customers via Settings under Customer Portal. Once logged in, select the Subscriptions tab to view the current subscription products. On the far right, you can select Swap and select the replacement product.

Need Help?

Contact us at dm@woomoreplay.com for more information, and we'd be happy to help!

 

I'M MEDIA AND I'D LIKE TO SPEAK TO YOUR PR TEAM

Oh hey there ;) We love the paparazzi. For all PR enquiries or to request a media kit, please contact pr@woomoreplay.com

HOW DO I WORK FOR WOO?

Want to work with Woo? We don’t blame you. Sign up for our newsletter on the homepage and follow us on social media and be the first to know when we’re hiring!