Woo More Play Privacy Policy

Last updated: March 13, 2025

Thank you for taking the time to read the Woo Essentials, Inc. dba Woo More Play (“Woo More Play” “we”, “our”,  or “us”) privacy policy (the “Privacy Policy”). This Privacy Policy sets out how we collect, use, process, store, and disclose your personal information on https://woomoreplay.com/ (the “Website”) to sell you products dedicated to enhancing intimacy and pleasure through high-quality and body-safe products, offer resources and provide necessary industry and community lead support (collectively, the “Services”). By accessing and using our Services you freely and expressly consent to the collection, use, processing, storage, and disclosure of your personal information as set out in this Privacy Policy.

When We Collect Information
Types Of Personal Information We Collect
How We Use Your Information
How We Disclose Your Personal Information
Your Privacy Choices
Use Of Cookies And Tracking Technologies
Security
Retention
U.S. State-Specific Disclosure
Children’s Privacy
Third-Party Links On Our Website
Changes To This Privacy Policy
Contact Us

1. When We Collect Information

We may collect personal information that you provide when you:

• Register and/or Login through our Website.

• Make a purchase on our Website.

• Provide us with user content, ideas, information, user reviews, comments, feedback, or other submissions.

• Interact with us on social media.

• Participate in our rewards program, promotions, contests, or surveys.

• Use our web features, like when you access interactive tools, quizzes, or other digital features on our Website.

• Otherwise use our Services.

• Sign up for our email newsletter, SMS, or other communications.

• Contact us.

2. Types Of Personal Information We Collect

Information you provide:

• Contact details such as your name, email address, postal address, and phone number.

• Information from your inquiries into our Services, or how you otherwise indicate you may be interested in our Services. 

• Information you provide when you apply to be an affiliate, which may include providing us with your name, work email, phone number, company name, position title, website, social media links, and time zone.

• Our Website offers you the ability to interact with us by signing up for email communications, taking surveys or quizzes and through community forums like the Woo vine.  Please note that we may collect information that you volunteer to us about your sex life, gender identity, and preferences for products based on your personal health, which may be deemed ‘sensitive’ under certain laws.

• Financial and payment information such as credit and debit card numbers and billing address. 

• Order Information such as your purchases, shipping address, and product preferences.

• Any information shared when contacting customer service, including communications via email, chat, or phone.

• User-generated content such as reviews, testimonials, and other content you submit on our Website or social media pages.

Information we automatically collect:

• Metadata and analytics for your use of our Services, including IP address, device information, date/time of visits, new or returning visits, products viewed, page response times, URL clickstreams, how long you stay on our pages, what you do on those pages.

• We may use cookies, beacons, pixel tags, and other similar technologies to collect additional information automatically as you interact with the Services and to personalize your experience with our Services. Learn more about our cookie use below.

Information from third parties:

• When you interact with our accounts on our community forums or through our brand or community forums on a social media platform, we may collect certain information that you or the platform make available to us such as Website metadata analytics (above), your social media account ID, your social media ‘likes’, click-throughs to our Website, or custom interactions.

We may also make inferences about you such as your interests that we believe are relevant to you and your household based on the information we have collected. 

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide and improve our Website and Services, including to provide and ship our products.

• To process payments securely.

• For customer support.

• To communicate with you, including via our newsletter and SMS. 

• For marketing and advertising.

• To personalize and improve your experience, for example, we may tailor product recommendations based on your preferences and past purchases, enhance Website performance and personalization.

• For other business and legal purposes, such as to detect and prevent fraud, to collect amounts owing to us, and to maintain business records.

• With your consent.

4. How We Disclose Your Personal Information

We may disclose your information with your consent. We may also disclose your information with our corporate affiliates, as well as vendors or service providers who:

• Help us communicate with you.

• Manage and optimize our Website and product fulfillment Services. For example, we disclose your information to Shopify who hosts our Website.  

• Provide marketing and advertising services (see ‘Use Of Cookies And Tracking Technologies’ for more information on your choices with these services).

In addition:

• We may disclose your personal information in order to: 

• Protect the legal rights of our company, our employees, our agents, and our affiliates.

• Protect the safety and security of our customers.

• Detect and protect against fraud.

• Comply with law or legal process.

• We may disclose your personal information as part of a business transition. For example, we may disclose your personal information with:

• Prospective purchasers exclusively to evaluate the proposed transaction.

• Companies that buy the assets or stock in us. Such companies may use and disclose personal information for purposes similar to those described in this Privacy Policy.

We may disclose de-identified, aggregate, or anonymous information for any purpose. This means that the information we disclose does not identify specific individuals, nor is combined with other data to protect your privacy.

5. Your Privacy Choices

We provide you with the following choices with our use of your personal information:

• Access the personal information we maintain about you. 

• Delete the personal information we maintain about you. 

• Correct inaccurate personal information we maintain about you

• Opt out of certain uses of your personal information, notably:

• Email marketing. You can unsubscribe to our email list by clicking the unsubscribe link at the bottom of marketing emails.

• SMS marketing. You can opt out at any time by replying STOP.

• Targeted advertising using third-party cookies. Please refer to the ‘Use of Cookies and Tracking Technologies’ section below to learn how to opt out of targeted ads). 

You can exercise these rights by contacting us at community@woomoreplay.com or ‘Your Privacy Choices’ webform.

6. Use Of Cookies And Tracking Technologies

Like many companies, we use cookies and similar technologies (such as clear gifs, web beacons, tags, and similar technologies) to collect information about your browsing activities, your interactions with websites and our Services, and to serve tailored ads and for the purposes described in this Privacy Policy. There are a number of ways to opt out of having your online activity and device data collected through these services, which we summarize below:

• Opting out of cookie use in our Cookie Preferences Center. You can opt out of cookies via our cookie preferences center or by clicking on the ‘Your Privacy Choices’ link on our website footer.

• Blocking Cookies In Your Browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

• Advertising Industry Opt-Out Tools. You can also use these opt-out options to limit use of your information for interest-based advertising online or in apps by visiting http://optout.aboutads.info for U.S. residents. 

• With Each of Our Vendors Individually. The following advertising or marketing services partners offer opt-out features that let you opt-out of use of your information for interest-based advertising or profiling:

Please note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

7. Security

We protect information we collect about you by maintaining physical, electronic and procedural safeguards designed to prevent unauthorized access to user data retained in our servers, however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online. We take reasonable precautions to protect your information both online and offline. The servers on which we store data are kept in a secure environment.

8. Retention

We will retain your information for as long as your account or inquiry is active or as needed to provide you with the Website or any requested Services, and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your Personal Information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your Personal Information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

9. U.S. State-Specific Disclosure

California and other U.S. states have enacted comprehensive privacy laws. If you are a resident of California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have certain privacy rights detailed herein.

Additional Privacy Rights:

In addition to the rights granted above, if you are a resident of the above states, you may have the right to:

• Opt out of the “sale” or “share” of your personal information for targeted advertising. We do not ‘sell’ or ‘share’ your personal information for monetary benefit. However, some third party cookies placed on our website may be considered a ‘sale’ or ‘share’ under these privacy laws. You may opt out of such cookies as detailed in ‘Use Of Cookies And Tracking Technologies’ section (above). 

• Sensitive personal information. Residents of California, Utah, and Iowa have the right to opt out of the use of their sensitive personal information, while residents of Virginia, Colorado, Connecticut, Oregon, Texas, Montana, Delaware, New Hampshire, Nebraska, and New Jersey have the right to opt in to the use of their sensitive personal information. You may volunteer information that these states consider to be ‘sensitive’ personal information, such as information about your sex life, sexual preferences, gender identity, and health information. We may use this information to tailor products to you. We may enable this information to be used for targeted ads through third party advertising services. You do not have to provide us with this information. You can prevent this information from being shared with third party advertising cookie providers by opting out of cookies via the cookie banner prior to providing us with this information. 

You can exercise these rights by contacting us at community@woomoreplay.com or via the ‘Your Privacy Choices’ webform.  

Appeal:

If we deny your privacy request, you may appeal that decision by emailing us at community@woomoreplay.com. If, after we have processed your appeal, you are still unsatisfied with our response, you have the right to file a complaint with your state attorney general.

Controller/Business Designation:

We operate as a Controller (and a Business under California). 

10. Children’s Privacy

We do not intentionally collect any personal information from children under the age of 18. If you are under the age of 18, please ask a parent or guardian for help in using our website or purchasing any products. If you believe we have obtained personal information associated with children under the age of 18, please contact us at community@woomoreplay.com and we will delete it.  

11. Third-Party Links

Our Website and Services may contain links to other websites or services. We do not exercise control over the information you provide, or is collected by these third-party websites. We encourage you to read the privacy policies or statements of the other websites you visit.

12. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on this page with a ‘Last Updated’ effective date of the revisions. We encourage you to look for updates and changes to this Privacy Policy by checking this page when you access our Services. 

13. Contact Us

If you have any questions about our privacy or security practices, or if you would like to submit a privacy request, you can contact us by email at community@woomoreplay.com or at:

Woo Essentials Inc.
[Re: Privacy Compliance Officer]
200 W 6th St
Ste 2660
Austin, TX 78701